[rt-users] Swedish characters

Robin Ericsson robin.ericsson at profecta.se
Thu Apr 22 06:28:11 EDT 2004

On Thu, 2004-04-22 at 12:17, Daniel Netz wrote:
> Hi,
> I've been looking for a fix for bad character conversions a long time now and we're still plagued by it in some emails. The "åäö" characters sometimes turns to "åäö" for no apparent reason, even when they're sent from the same Exchange server. It seems initial emails are ok, but as soon as someone replies to an email sent from RT, this occurs. We're running RT 3.0.10 on Gentoo Linux and perl-5.8.3 (upgraded from 5.8.2 yesterday with no luck) and MySQL 4.0.18. EmailOutputEncoding in RT_Siteconfig.pm is "iso-8859-1". This is a serious showstopper for us, I hope you got any ideas on how to solve it.

I've seen this a couple of times and it ends up to the email-client
(Outlook mostly) sends the email as utf-8 but tells in the content-type
header that the mail infact is iso8859-1.


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