[rt-users] Re: Scripting Ticket Creation

[seph]

> I am writing a way to enter recurring tickets into RT.
> Like "Clean the printer" every week.   I run a cron job
> that pulls out info from a DB about the tickets that
> need to be created that day.
>
> I started out simply inserting a row into Tickets.

don't do that, you'll only get hurt. Use the command line tool, or the
API, or generate email. The command line tools have been discussed
several times on this mailing list, as has the api. (hint, use
perldoc, and poke around)

seph