[Rt-users] dumpfile-to-rt-3.0 v1.23 error: Couldn't create attac hment

Marriage, Caroline marriage at ntt.co.uk
Thu Apr 29 10:51:48 EDT 2004

Hi Jim

Did you solve this - I am seeing the same problem?


I'm upgradeing from  RH 7.3 / mysql-3.23 / rt 2.0.14 to Debian Sarge / 
Posgres 7.4.2-1 rt 3.0.9.  When I try to run dumpfile-to-rt-3.0 on my 
2.5k dumped tickets I receive the following error:

Couldn't create attachment
$VAR1 = {
           'Subject' => '',
           'ContentType' => 'application/msword',
           'Filename' => 'Doc1.doc',
           'Headers' => 'Content-Type: application/msword;
Content-Transfer-Encoding: base64
Content-Description: Doc1.doc
Content-Disposition: attachment;
           'Creator' => '16',
           'Parent' => '64',
           'Created' => '2002-09-13 04:11:31',
           'id' => '68',
           'ContentEncoding' => 'none',
           'TransactionId' => '116'

ERROR:  invalid byte sequence for encoding "UNICODE": 0xe1
[Fri Apr  9 23:05:16 2004] [crit]: Died at ./dumpfile-to-rt-3.0 line 715.

I have seen others on the list with a similar issue but I did not see a 
resolution.  Should I try an older version of rt2-to-rt3?


Jim Williams

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