[rt-users] Performance issues with RT3 (all versions)

Jon Masters jonathan at jonmasters.org
Tue Aug 3 20:12:45 EDT 2004


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Jesse Vincent wrote:

| [Please don't cross-post to rt-users and rt-devel. Most folks on rt-devel
| are also on RT-Users]

Noted.

| So. How much RAM do you have in these machines?

Sufficient level that vmstat monitoring confirms that swapping is not
the issue here Jesse. Production box is not paging out at all.

Production: 1GB. The box has a load due to mail connections however this
is negligable compared with the load occuring due to RT perl.
Development: Box down due to power failure in office and I am at home
now (01:08). I believe it has something in the region of 256MB RAM.

|>Performance is...well horrible. Painfully unpleasant and this is not
|>with the 40,000 tickets quoted in RT documentation. This is with a
|>database not exceeding about 50-100MB in size and with only a handfull
|>of tickets in it. In other words there are almost no tickets.

| How slow is slow?

10 seconds or more to display a queue and then 30 seconds or longer to
display the larger tickets but always more than would seem sane.

Jon.
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