[rt-users] RT_System - Outgoing email about a comment recorded

Jesse Vincent jesse at bestpractical.com
Wed Aug 4 14:52:28 EDT 2004


Perhaps the "Outgoing email" section of the configuration file is worth
a look:


# By default, RT records each message it sends out to its own internal
# database.
# To change this behaviour, set $RecordOutgoingEmail to 0 

Set($RecordOutgoingEmail, 1);





On Wed, Aug 04, 2004 at 02:57:13PM -0400, Matthew Joseff wrote:
> 
> Just upgraded to RT 3.2.1 and now every outgoing email comment gets 
> recorded.  Is there a way to turn that off?  I'm just getting a bunch of 
> duplicate entries now.
> 
> -- 
> Matthew Joseff, Director Technical Operations
> (p) 703.519.1066 (f) 703.548.9151 (m) 202.415.6261
> YellowBrix - Transforming Content Into Action.
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> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com

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