[rt-users] Preventing notification on custom scrip action

[Scott McDermott]

I've written a custom scrip to change the owner to the first person that
replies to the ticket who has OwnTicket rights. Whenever this happens,
the new owner receives correspondence from RT with a content of "This
transaction appears to have no content" as a result of an "on owner
change notify owner" scrip.

How might I prevent that notification when it is the result of an auto
assignment?

-- 
-- Scott McDermott
-- Network & Systems Administrator
-- King County Library System