[rt-users] Preventing notification on custom scrip action

Scott McDermott scottm at kcls.org
Wed Aug 4 17:58:33 EDT 2004

I've written a custom scrip to change the owner to the first person that
replies to the ticket who has OwnTicket rights. Whenever this happens,
the new owner receives correspondence from RT with a content of "This
transaction appears to have no content" as a result of an "on owner
change notify owner" scrip.

How might I prevent that notification when it is the result of an auto

-- Scott McDermott
-- Network & Systems Administrator
-- King County Library System

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