[rt-users] Ticket Ownership
Todd Chapman
rt at chaka.net
Tue Aug 10 08:49:06 EDT 2004
You can write a scrip that sets the owner to the logged
in user when a ticket is created through the web interace.
-Todd
On Tue, Aug 10, 2004 at 09:11:00AM -0400, Serge Bianda wrote:
> Hello There:
>
> I don't know whether this is feasible or not, but I was wondering if
> there was a way to set the ticket ownership to default the name of the
> user who is currently logged in instead of nobody? So far whenever I
> create a ticket I ALWAYS have to change the owner to my name.
>
>
>
> Thanks for your reply,
>
>
>
> Serge
>
>
>
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