[rt-users] Ticket Ownership

Todd Chapman rt at chaka.net
Tue Aug 10 08:49:06 EDT 2004


You can write a scrip that sets the owner to the logged
in user when a ticket is created through the web interace.

-Todd

On Tue, Aug 10, 2004 at 09:11:00AM -0400, Serge Bianda wrote:
> Hello There:
> 
> I don't know whether this is feasible or not, but I was wondering if
> there was a way to set the ticket ownership to default the name of the
> user who is currently logged in instead of nobody? So far whenever I
> create a ticket I ALWAYS have to change the owner to my name. 
> 
>  
> 
> Thanks for your reply,
> 
>  
> 
> Serge
> 
>  
> 

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