[rt-users] Display Configuration Autoreply

[Serge Bianda]

Hello:

I wanted to know what to do to change:

1. The "From" header to show just the email address (e.g.
support at domainname.com) instead of showing  "The default queue via RT
[support at domainname.com]"

2. The ticket info, right now on the Subject and inside the body the
ticket is showing to :" [domainname.com #1] and I want it to be [ Ticket
#1] rather.

 

 

Where should I go to configure that? I looked at the config file, but
I'm not quite sure whether I know how to set it.

 

Serge

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