[rt-users] Bulk Update not working

[Jesse Vincent]

Search/Listing.html isn't an RT 3.2 URL.

On Aug 17, 2004, at 3:53 PM, Matthew Joseff wrote:

>
> What am I missing here?  Installed RT 3.2.1 on a different server (we  
> were on 3.1.1), search for tickets  
> (http://RT/Search/Listing.html? 
> Bookmark=FrT%3B at 4%7C%256%7C%241%7C1%241%7C2%241%7C3%258%7C%2411%7CDESCR 
> IPTION%245%7CFIELD%248%7COPERATOR%245%7CVALUE%2416%7CQueue+%3D+helpdesk 
> %245%7CQueue%241%7C%3D%248%7Chelpdesk%258%7C%2411%7CDESCRIPTION%245%7CF 
> IELD%248%7COPERATOR%245%7CVALUE%2413%7CStatus+%3D+open%246%7CStatus%241 
> %7C%3D%244%7Copen%258%7C%2411%7CDESCRIPTION%245%7CFIELD%248%7COPERATOR% 
> 245%7CVALUE%2412%7CStatus+%3D+new%246%7CStatus%241%7C%3D%243%7Cnew%241% 
> 7C4%241%7C0%241%7C0&CompileRestriction=1&OwnerOp=%3D&ValueOfOwner=&Watc 
> herRole=Requestor&WatcherRoleOp=LIKE&ValueOfWatcherRole=&SubjectOp=LIKE 
> &ValueOfSubject=test&QueueOp=%3D&ValueOfQueue=&PriorityOp=%3C&ValueOfPr 
> iority=&DateType=Created&DateOp=%3C&ValueOfDate=&AttachmentField=Conten 
> t&AttachmentFieldOp=LIKE&ValueOfAttachmentField=&StatusOp=%3D&ValueOfSt 
> atus=&RowsPerPage=50&TicketsSortBy=id&TicketsSortOrder=ASC&RefreshSearc 
> hInterval=-1&Action=Search
>
> No check marks appear next to any of the tickets, and clicking "Update  
> all these tickets at once" just takes us to Search/Bulk.html with no  
> tickets listed (obviously because none were selected).
>
> There is nothing in var/log (debug is turned on), the apache error  
> log, or MySQL rt.err log.
>
> System info:
>
> Perl v5.8.4 under freebsd
> RT 3.2.1
> CGI::Fast v1.05
> Apache/2.0.49
>
> Clue?
>
> -- 
> Matthew Joseff, Director Technical Operations
> (p) 703.519.1066 (f) 703.548.9151 (m) 202.415.6261
> YellowBrix - Transforming Content Into Action.
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>