[rt-users] Attachments with international characters (Intern)

[Jesse Vincent]

On Aug 19, 2004, at 12:52 PM, <ronny.pettersen at edb.com> wrote:

> RT 3.2.1 does not handle attachments with international characters  
> (also RT 3.0.11).
> The following part of a MIME mail does not show up in "Attachments",  
> but I am able
> to download it (and open it as long as I know what format the file  
> have .doc .xls etc).
> The download link is displayed as "  Download(untitled) "filename 570b  
>   ".


Ah. So the issue isn't actually that RT doesn't handle messages with  
international characters, but that we only process the message headers  
for international characters and MIME::Tools doesn't do smart things on  
our behalf :/

I wonder if Email::MIME handles it better.

Jesse


> ------_=_NextPart_001_01C47F8E.A445DC94
> Content-Type: application/msword;
>          
> name="=?iso-8859-1?Q? 
> Filename_with_norwegian_characters_=E6=F8=E5=2Edoc?="
> Content-Transfer-Encoding: base64
> Content-Description:
> =?iso-8859-1?Q?Filename_with_norwegian_characters_=E6=F8=E5=2Edoc?=
> Content-Disposition: attachment;
>          
> filename="=?iso-8859-1?Q? 
> Filename_with_norwegian_characters_=E6=F8=E5=2Edoc?="
>
> 0M8R4KGxGuEAAAAAAAAAAAAAAAAAAAAAPgADAP7/ 
> CQAGAAAAAAAAAAAAAAABAAAAMQAAAAAAAAAA
> YXJ0amVuZXN0ZSBmb3IgYXV0b21hdGlza2UgYm9tc3Rhc2pvbmVyAAwQAAACAAAAHgAAAAc 
> AAABU
>
> ------_=_NextPart_001_01C47F8E.A445DC94--
>
> These headers need to be parsed in the same way the mail headers are  
> (Subject: ).
>
> Environment:
> Linux (Fedora Core 1)
> Perl 5.8.3
> Apache 2.0.49
> RT 3.2.1 as FastCGI
>
> Have anyone else seen this, and know how this could be solved?
>
>
> Regards
> Ronny Pettersen
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