[rt-users] Trouble creating new Templates

[Ruslan U. Zakirov]

Scott Mitchell wrote:
> Ruslan U. Zakirov wrote:
> 
>>Scott Mitchell wrote:
>>
>>>[Sending this again since the first one was too big for the list -
>>>apologies if anyone gets it twice]
>>>
>>>Hi all,
>>>
>>>When I (or one of my users) selects Configuration -> Queues ->
>>>[SomeQueue] -> Templates -> New Template we get the attached error
>>>log, and no new template.
> 
> 
>>http://wiki.bestpractical.com/index.cgi?RT3OnSolaris
> 
> 
> That seems to have done it - I can now happily create new templates.
> 
> You guys are excellent - not many places I can get answers to all my
> dumb questions in < 30 minutes :-)
> 
> I wonder if the notes in RT_Config.pm should be updated to mention that
> this tweak might be necessary on FreeBSD as well?
This change would go into mainline faster if you send 'diff -u' patch to 
rt-devel@ list.

> 
> 
> Cheers,
> 
> 	Scott
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