[rt-users] Transferring requests through multiple instances?

[Tomas A. P. Olaj]

Hi,

We haven't done this yet, but we was wondering if it's possible to
transfer requests between instances from queue to queue, and not e-mail
forwarding the requests?

<URL:http://wiki.bestpractical.com/index.cgi?MultipleInstances>

It's decided that we need multiple instances using RT 3.2.1, since we have
thousands of possible users in different departments who wants to run
their own instances. We guess it's a need to transfer requests from one
instance to another.

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BTW: Thanks to all who has replied on my LDAP questions. We are currently
working and testing our own hack that we will contribute later when it's
finnished.

-- 
________________________________________________________________________
Tomas A. P. Olaj, email: tomas.olaj at usit.uio.no, web: folk.uio.no/tomaso
 University of Oslo / USIT (Center for Information Technology Services)
   System- and Application Management / Applications Management Group