[rt-users] newbie

[Sven Sternberger]

For me

http://www.sun.com/bigadmin/features/articles/req_track_1.html

was a good starter!

bye!

Adam Arlett wrote:
> Hi,
> 
>  
> 
> I am new to RT (and Linux for that matter), I have installed it and 
> everything seems to be working fine.
> 
>  
> 
> I am a bit confused over rights and scrips, I’ve read the draft manual 
> and its very good at telling you what everything does but not why… Does 
> anyone know of a best practices document or something that tells you 
> what can be accomplished with RT and how to get started?
> 
>  
> 
> Many thanks,
> 
>  
> 
> Adam Arlett
> 
> 
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