[rt-users] Issues after a new install on new machine. Seen thisbefore can not remember the cause.

[Ruslan U. Zakirov]

Dan Adams wrote:
> I am curious, does anyone know if there is a page on the website below that
> has information on the "PerlHandler" command? Apparently when I uncomment it
> in my httpd.conf file, apache seems to say that the PerlHandler is either
> misspelled or an unknown command. I checked the version of apache I am
> running, and it is 1.3.3.
1.3.3? Are you shure? It's very old.
PerlHandler - is apache config command that is installs with mod_perl. 
Unless you apache runs mod_perl extension you don't have 'Perl*' options.

> 
> Dan Adams - dadams at aspect1.net
> http://www.aspect1.net
>  
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Ruslan U.
> Zakirov
> Sent: Monday, August 23, 2004 11:42 PM
> To: Shawn Guillemette
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Issues after a new install on new machine. Seen
> thisbefore can not remember the cause.
> 
> 
> Reason of error: Your httpd is not well configured. You didn't activate 
> RT::Mason handler for location of RT. apache alias is not enough.
> 
> You can find sample configs at wiki.bestpractical.com and in archives. 
> If this links wouldn't help then You can share RT's httpd.conf parts.
> 
>              Best regards. Ruslan.
> 
> Shawn Guillemette wrote:
> 
>>I see then when attempting to view the contains of the
>>/usr/local/rt3/share/html  with a web browser
>> 
>> 
>>%# BEGIN LICENSE BLOCK %# %# Copyright (c) 1996-2003 Jesse Vincent %# 
>>%#
>>(Except where explictly
>>superceded by other copyright notices) %# %# This work is made available 
>>to you under the terms of Version 2 of %# the GNU General Public 
>>License. A copy of that license should have %# been provided with this 
>>software, but in any event can be snarfed %# from www.gnu.org. %# %# 
>>This work is distributed in the hope that it will be useful, but %# 
>>WITHOUT ANY WARRANTY; without even the implied warranty of %# 
>>MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# 
>>General Public License for more details. %# %# Unless otherwise 
>>specified, all modifications, corrections or %# extensions to this work 
>>which alter its source code become the %# property of Best Practical 
>>Solutions, LLC when submitted for %# inclusion in the work. %# %# %# END 
>>LICENSE BLOCK <& /Elements/Header, Title=>loc("RT at a glance"), Refresh 
>>=> $session{'home_refresh_interval'} &> <& /Elements/Tabs, 
>>current_toptab => '', Title=>loc("RT at a glance") &>
>><& /Elements/MyTickets &>
>><& /Elements/MyRequests &> 	<& /Elements/Quicksearch &>
>><& /Elements/Refresh, Name => 'HomeRefreshInterval', Default => $session 
>>{'home_refresh_interval'} &>
>>
>>
>>----------------------------------------------------------------------
>>--
>>
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>>
>>Be sure to check out the RT wiki at http://wiki.bestpractical.com
> 
> 
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