[rt-users] Issues after a new install on new machine. Seen thisbefore can not remember the cause.

Dan Adams dadams at aspect1.net
Thu Aug 26 16:29:31 EDT 2004


Hmm, The other servers we have with apache use apache 1.3 so I am not
thinking it is too old, which version are you using?

Also, is there a way to check about the mod_perl extension? I thought it was
installed when the rt3 stuff was setup.

Dan Adams - dadams at aspect1.net
http://www.aspect1.net
 

-----Original Message-----
From: Ruslan U. Zakirov [mailto:cubic at acronis.ru] 
Sent: Thursday, August 26, 2004 10:44 AM
To: Dan Adams
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Issues after a new install on new machine. Seen
thisbefore can not remember the cause.


Dan Adams wrote:
> I am curious, does anyone know if there is a page on the website below 
> that has information on the "PerlHandler" command? Apparently when I 
> uncomment it in my httpd.conf file, apache seems to say that the 
> PerlHandler is either misspelled or an unknown command. I checked the 
> version of apache I am running, and it is 1.3.3.
1.3.3? Are you shure? It's very old.
PerlHandler - is apache config command that is installs with mod_perl. 
Unless you apache runs mod_perl extension you don't have 'Perl*' options.

> 
> Dan Adams - dadams at aspect1.net
> http://www.aspect1.net
>  
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Ruslan 
> U. Zakirov
> Sent: Monday, August 23, 2004 11:42 PM
> To: Shawn Guillemette
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Issues after a new install on new machine. 
> Seen thisbefore can not remember the cause.
> 
> 
> Reason of error: Your httpd is not well configured. You didn't 
> activate
> RT::Mason handler for location of RT. apache alias is not enough.
> 
> You can find sample configs at wiki.bestpractical.com and in archives.
> If this links wouldn't help then You can share RT's httpd.conf parts.
> 
>              Best regards. Ruslan.
> 
> Shawn Guillemette wrote:
> 
>>I see then when attempting to view the contains of the 
>>/usr/local/rt3/share/html  with a web browser
>> 
>> 
>>%# BEGIN LICENSE BLOCK %# %# Copyright (c) 1996-2003 Jesse Vincent %#
>>%#
>>(Except where explictly
>>superceded by other copyright notices) %# %# This work is made available 
>>to you under the terms of Version 2 of %# the GNU General Public 
>>License. A copy of that license should have %# been provided with this 
>>software, but in any event can be snarfed %# from www.gnu.org. %# %# 
>>This work is distributed in the hope that it will be useful, but %# 
>>WITHOUT ANY WARRANTY; without even the implied warranty of %# 
>>MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# 
>>General Public License for more details. %# %# Unless otherwise 
>>specified, all modifications, corrections or %# extensions to this work 
>>which alter its source code become the %# property of Best Practical 
>>Solutions, LLC when submitted for %# inclusion in the work. %# %# %# END 
>>LICENSE BLOCK <& /Elements/Header, Title=>loc("RT at a glance"), Refresh 
>>=> $session{'home_refresh_interval'} &> <& /Elements/Tabs, 
>>current_toptab => '', Title=>loc("RT at a glance") &>
>><& /Elements/MyTickets &>
>><& /Elements/MyRequests &> 	<& /Elements/Quicksearch &>
>><& /Elements/Refresh, Name => 'HomeRefreshInterval', Default => $session 
>>{'home_refresh_interval'} &>
>>
>>
>>----------------------------------------------------------------------
>>--
>>
>>_______________________________________________
>>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>>Be sure to check out the RT wiki at http://wiki.bestpractical.com
> 
> 
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