[rt-users] Logins and Email addresses

[Todd Chapman]

You need to put their  e-mail address in the first account. Then
the second account won't get created. RT doesn't allow 2 users
to have the same e-mail address.

-Todd

On Thu, Dec 02, 2004 at 09:28:38AM +1100, Dave Harrison wrote:
> Hi all,
> 
> I now have RT and LDAP working (my previous post about LDAP auth I
> resolved by wading through the code and finding that an account has to
> already exist before LDAP auth will work).
> 
> However what I am finding is that people use their LDAP logins to use
> the web page, but when they reply to a request via email RT adds them
> another account under the name of their email address.  So people are
> ending up with two User records in the database.
> 
> Is this a problem ?  Should I resolve it, or leave it ?
> 
> cheers
> Dave
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com