[rt-users] Request Traker 3.2 and RTFM 2.0.4

[Caleb Peters]

Well, I am using the tar file from Best Practical (2.0.4). Am I not supposed to use that package? I just took that and altered the Makefile to point to my RT installation. After much trial and error I was able to get RTFM up and running. I am about to do a clean installation using my notes from my last try. Is there any reason I should not use the 2.0.4 package?


----------------- Original message -----------------
From: "Stephen Quinney" <stephen at jadevine.org.uk>
To: "Caleb" <caleb at earnware.com>
CC: rt-users at lists.bestpractical.com
Date: 12/2/2004 8:41:31 AM
Subject: Re: [rt-users] Request Traker 3.2 and RTFM 2.0.4

On Wed, Dec 01, 2004 at 08:42:15AM -0800, Caleb wrote:

> Well it seems that none of those files were found in the correct
> spot. I seem to be having some trouble with the way the Debian
> package installs and getting all the right files for RTFM to go to
> the right places. Does anyone have any suggestions. I did a clean
> install of Debain again and I currently have RT 3.2 running
> successfully, but I just can't get RTFM to install. Or could someone
> just point me to the correct place to find some Debian install
> documentation? I have the .pdf file but that's very generic and not
> very helpful. I know there has to be someone out there who has used
> the "apt-get install" procedure to get RT 3.2 running and RTFM.

I'm not sure if you've been using the rtfm package from Debian or not
but that only works for the RT 3.0 series. I have made a package based
on that one which will work with RT 3.2. You can grab my rtfm-rt3.2
Debian package from:

http://www.jadevine.org.uk/request-tracker/

This is an unofficial package but I have vaguely tested it and I am
one of the maintainers of the request-tracker3 and request-tracker3.2
packages so you can trust me, honest... ;-)

You should read the file /usr/share/doc/rtfm-rt3.2/README.Debian. I
hope that gets you on your way.

Stephen Quinney
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