[rt-users] Problems with install (like so many others I bet)

[Ruslan U. Zakirov]

1) Next time just ask
2) Apache parse config options line by line and can makes decision and 
stop before it reaches your config options.
config part that you sent is OK, but if you still see content of the RT 
files, then something defines behaviour for /rt location before apache 
see other options.

Nathan Poole wrote:

>Hello list,
>
>First, my apologies for requesting help with installation, as I'm sure
>everything is well documented and it's simply a matter of me overlooking
>something.  I will however, give myself the limited credit of knowing the
>importance of trying things on your own first.  My issue now is that I've
>spent 2 full work days on this, and my boss is looking for a result.
>Currently I have nothing.  I wouldn't email if I wasn't desperately looking
>for a clue...
>
>I'm going to list my problem here, and my system details below.  Perhaps
>this is the same problem everybody has, but I am truly stumped at this
>point.
>
>Problem.
>-----------
>
>In short, when I goto mydomain.com/rt I'm asked to download the file.  The
>index.html which is in /opt/rt3/share/html.  At one point I had the page
>displaying properly, but the page was just the meta-refresh which told my
>installation was broken and instructed me to setup my apache to handle the
>RT::Mason module.  I thought that's what I was doing by following the
>installation guide.  To get the page to stop asking me to download, I had to
>changed my <Location /> to <Location /opt/rt3/share/html>.  This let the
>page display, but got me no closer to the installation.
>
>testdeps passes.  As does the perl loader in "sbin/".  My error log speaks
>nothing of missing modules or failed calls to anything related to RT.  It
>seems I have my server ready to handle this, but I suppose I"m unsure about
>how exactly I do that, and what my next step is--maybe the next step is to
>take Friday off and get some whiskey.
>
>Thank you for any suggestions you may have.  If anybody is truly bored and
>feels like asking questions and offering advice, work still allows ICQ.  My
>number is  198-240-935.  Thanks.
>
>My system...
>
>FreeBSD 5.1
>Apache 1.3.31
>mod_perl 1.29
>Perl 5.8.6
>mysql 4.0.17
>
>My httpd.conf entry
>-----------------------------
>
>Alias /rt "/opt/rt3/share/html"
>AddDefaultCharset UTF-8
>
>   PerlModule Apache::DBI
>   PerlRequire /opt/rt3/bin/webmux.pl
>
>   <Location /rt>
>       SetHandler perl-script
>       PerlHandler RT::Mason
>   </Location>
>----------------------------------
>
>This is inside a previous VirtualHost on that system.
>
>
>
>
>_______________________________________________
>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
>Be sure to check out the RT wiki at http://wiki.bestpractical.com
>  
>