[rt-users] Resolve ticket updates

[Stan]

Often we will close tickets without including information on the 
resolution (it may have been in a previous comment, or a user reopened a 
ticket accidentally).

How can I make it so RT will only email me the resolution updates if 
there is content in the ticket?

Fri Dec 03 14:11:45 2004: Request 1983 was acted upon.
Transaction: Status changed from open to resolved by [USER}
       Queue: support
     Subject: (CLI) Client: Delivery Status Notification (Failure)
       Owner: Nobody
  Requestors: user at client.com
      Status: resolved


Thanks