[rt-users] Can't log into web interface
Leon
leon at iwa-solutions.com
Tue Dec 7 15:44:17 EST 2004
Just installed RT 3.2.2 on Fedora Core2. A thousand thanks for the
installation FAQ!!!!! I was able to get this far in a couple of hours as
opposed to the last installation where I spent orders of magnitude longer!!!
Setup
Fedora Core 2
RT 3.2.2
Perl 5.8.3
Apache 2.0.51 using a virtual host setup
MySQL 4.0.22
As per the FAQ, I installed RT in /usr/local/rt3 instead of
/opt/rt3. Install appeared to go OK. I was able to start Apache with out
any problems. When I go to the webpage I get login screen and graphics.
But when I login, I get "Error: username or password are
incorrect". The RT and Apache logs both say login failure.
Initially I configured to use localhost in MySQL. I tried going back
and configuring to use the FQDM. The install went OK. The initialize -db
went without error.
I have rechecked my RT_SiteConfig.pm file to confirm the database and
web setup.
I'm probably missing something simple but......for the life of me, I can't
see it.
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