[rt-users] <no subject>
Steve Rieger
steve at n2sw.com
Wed Dec 8 10:52:52 EST 2004
Hi all
Have been using rt for a few years but never did advanced stuff within. Now
I work for a new corp and we are looking for a decent ticket system,
needless to say we are implementing rt3. Now for the questions, I also would
like to have a knowledge base, that the help desk folks can plug in some
info as they start using and seeing the types of tickets.
That's about it for now
--
Steve Rieger
Direct 212-804-1131
Cell 646-335-8915
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