[rt-users] <no subject>

Todd Chapman rt at chaka.net
Wed Dec 8 10:51:28 EST 2004


RTFM

http://bestpractical.com/rtfm/

On Wed, Dec 08, 2004 at 10:52:52AM -0500, Steve Rieger wrote:
> Hi all 
> Have been using rt for a few years but never did advanced stuff within. Now
> I work for a new corp and we are looking for a decent ticket system,
> needless to say we are implementing rt3. Now for the questions, I also would
> like to have a knowledge base, that the help desk folks can plug in some
> info as they start using and seeing the types of tickets.
> 
> That's about it for now
> 
> --
> Steve Rieger
> Direct 212-804-1131
> Cell 646-335-8915
> 
> 
> _______________________________________________
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> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com



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