[rt-users] Web Submitted Tickets have lots of HTML garbage
Jesse Vincent
jesse at bestpractical.com
Thu Dec 9 13:44:50 EST 2004
On Dec 9, 2004, at 12:40 PM, Mike Conley wrote:
> I'm not sure what the issue is here, but when someone submits a ticket
> via the web interface the RT queue shows a lot of HTML looking data in
> the History area. It looks like it is an attempt to display a link for
> viewing the ticket, but it doesn't quite work out right.
>
You've also installed RTIR. And it looks like a version that doesn't
work right with RT 3.2
Incidentally, what are Kana using RT for?
Best,
Jesse
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