[rt-users] Unmerge Tickets?

Todd Chapman rt at chaka.net
Mon Dec 13 15:22:45 EST 2004


I don't think so. Also, when tickets are merged wachers, time
worked, and links are modified in the ticket that was merged
into. This can't be undone without some manual detective work.

-Todd

On Mon, Dec 13, 2004 at 08:51:43PM +0000, Tony Bowden wrote:
> On Mon, Dec 13, 2004 at 03:10:02PM -0500, Todd Chapman wrote:
> > At the database level you can update the Tickets tables so
> > that the id and EffectiveId columns have the same value for
> > each ticket...
> 
> Thanks.
> 
> Do I have to actually log into the database and do this by hand, or is
> there something I can call to do this?
> 
> Tony



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