[rt-users] Showing Dependent Tickets' fields in Search screen

[Andy Harrison]

On Wed, 15 Dec 2004 12:49:34 -0500, Kumar, Vasanth
<vakumar at blackrock.com> wrote:
> Hi,
> 
> We would like to have RT show fields of dependent tickets in the search
> screen when the search shows any tickets that have dependents.  Has
> anyone done any customization for something like this?
> 

It looks like <RT_DIR>/share/html/Search/Results.html supports a
Format string.  Look at <RT_DIR>/share/html/Elements/MyTickets for a
usage example and look at the keys of the $COLUMN_MAP hashref in the
file <RT_DIR>/share/html/Elements/RT__Ticket/ColumnMap for the
different possible values that you can use.

-- 
Andy Harrison