[rt-users] Rights issue - seeing queues

Thu Dec 16 06:53:04 EST 2004

Steve Palm wrote:
> 
> On Dec 9, 2004, at 10:44 AM, Ruslan U. Zakirov wrote:
> 
>> Read http://wiki.bestpractical.com/?Rights
>> You should grant ShowTicket to owner _role_.
> 
> 
>  I have read all the documentation that I could find, and I have 
> "ShowQueue" set up for Everyone, and Unprivileged users at the QUEUE 
> level, but in the SelfService interface the users can not see any 
> "queue" listing at all, the only options they have on the left side is 
> "Open Tickets", "Closed Tickets", "New Ticket" and "Preferences".
Click on "New ticket" and you'll see queues.

> 
> I'm surely missing something obvious, but no amount of reading the 
> doc/wiki pages has helped.
> 
>  Steve
> 
> -----
> Steve Palm --- stevep at sga.org
> Computer Systems Analyst/Programmer
> Slavic Gospel Association -- Loves Park, IL
> 
> 
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