[rt-users] Date/Time Display

[Jason A. Diegmueller]

Just a note, to anyone who develops something like this:

It would have to have an option to use the host OS's current timezone, or be 
easily (and I mean VERY easily) changble.  I am on the road about 70% of the 
time, and the last thing people in my situation need is another "time zone" 
knob to remember to turn as they are travelling about.

Not everyone is always in the same spot.

Just something to think about.  Regardless, if someone does create this, it 
would be appreciate either way.

-jd


On Thu, 16 Dec 2004, Ian Daniel wrote:

> Hi Rick ,
>
> 	Thanks very much for the offer, I could use it now but I'll be more 
> than happy to wait until you have time to fit it in after Christmas.
>
> Regards,
>
> --Ian
>
> On 16 Dec 2004, at 05:21, Rick Measham wrote:
>
>> I'm one of the DateTime coders (http://datetime.perl.org) and would be
>> happy to write and contribute this functionality. Note that it will be
>> written using the DateTime libraries as these give the only accurate
>> time zone information available.
>> 
>> Ian: Do you need it before Christmas? Or can I get it to you by
>> new-year?
>> 
>> Cheers!
>> Rick
>> 
>> On Thu, 2004-12-16 at 15:38, Jesse Vincent wrote:
>>> 
>>> On Thu, Dec 16, 2004 at 01:06:34AM +0000, Ian Daniel wrote:
>>>> Hi,
>>>> 
>>>> 	I'm currently looking at implementing RT on a Solaris system and
>>>> 	have a question. We have multiple sites and it'd be nice to have 
>>>> ticket
>>>> date/time information localised. So for example the Timezone on the
>>>> server is set to GB, but if a support person in Boston views the ticket
>>>> he sees the date and time the ticket was raised adjusted for his
>>>> Timezone. Is this possible? It's possible in some commercial products
>>>> (Remedy does it) but I think you'd need to associate a Timezone with
>>>> each user account somehow and RT doesn't seem to do that. Remedy uses
>>>> environment variables and its web client's actually Java based.
>>> 
>>> 
>>> Right. To do this, we'd need a per-user timezone setting. It's not a lot
>>> of code, but not something that anyone's contributed code for or had us
>>> do for them.
>>> 
>>> 	Best,
>>> 	Jesse
>>> _______________________________________________
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>>> 
>>> Be sure to check out the RT wiki at http://wiki.bestpractical.com
>
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>