[rt-users] Date/Time Display

[Jason A. Diegmueller]

RT Users:

Opening note: Please, please, please stop punishing me for posting to this 
list.  Every time I post, I get innundated with Out Of Office Replies.  I 
don't want them.  Can't you disable them on mailing lists?

Ian, as for your comment, maybe an additional dropdown (use host browser's 
timezone) would be desired.  In my case, I always like to think in local time: 
I change my watch on every layover when traveling, for example.  So if I'm in 
Chicago borrowing a computer in the Admiral's Club, I want to think in Central 
Time, even though I'm based out of Los Angeles.

As long as it's user-drivable, should work fine.

-jd

On Thu, 16 Dec 2004, Ian Daniel wrote:

> Hi,
>
> 	I would think that using a separate environment variable would be 
> better if it's possible to get at it from the browser interface. You might 
> not want the timezone changed to that of the machine you're borrowing for 
> example.
>
> Regards,
>
> --Ian
>
>
> On 16 Dec 2004, at 13:15, Jason A. Diegmueller wrote:
>
>> Just a note, to anyone who develops something like this:
>> 
>> It would have to have an option to use the host OS's current timezone, or 
>> be easily (and I mean VERY easily) changble.  I am on the road about 70% of 
>> the time, and the last thing people in my situation need is another "time 
>> zone" knob to remember to turn as they are travelling about.
>> 
>> Not everyone is always in the same spot.
>> 
>> Just something to think about.  Regardless, if someone does create this, it 
>> would be appreciate either way.
>> 
>> -jd
>> 
>> 
>> On Thu, 16 Dec 2004, Ian Daniel wrote:
>> 
>>> Hi Rick ,
>>> 
>>> 	Thanks very much for the offer, I could use it now but I'll be more 
>>> than happy to wait until you have time to fit it in after Christmas.
>>> 
>>> Regards,
>>> 
>>> --Ian
>>> 
>>> On 16 Dec 2004, at 05:21, Rick Measham wrote:
>>> 
>>>> I'm one of the DateTime coders (http://datetime.perl.org) and would be
>>>> happy to write and contribute this functionality. Note that it will be
>>>> written using the DateTime libraries as these give the only accurate
>>>> time zone information available.
>>>> Ian: Do you need it before Christmas? Or can I get it to you by
>>>> new-year?
>>>> Cheers!
>>>> Rick
>>>> On Thu, 2004-12-16 at 15:38, Jesse Vincent wrote:
>>>>> On Thu, Dec 16, 2004 at 01:06:34AM +0000, Ian Daniel wrote:
>>>>>> Hi,
>>>>>> 	I'm currently looking at implementing RT on a Solaris system and
>>>>>> 	have a question. We have multiple sites and it'd be nice to have 
>>>>>> ticket
>>>>>> date/time information localised. So for example the Timezone on the
>>>>>> server is set to GB, but if a support person in Boston views the ticket
>>>>>> he sees the date and time the ticket was raised adjusted for his
>>>>>> Timezone. Is this possible? It's possible in some commercial products
>>>>>> (Remedy does it) but I think you'd need to associate a Timezone with
>>>>>> each user account somehow and RT doesn't seem to do that. Remedy uses
>>>>>> environment variables and its web client's actually Java based.
>>>>> Right. To do this, we'd need a per-user timezone setting. It's not a lot
>>>>> of code, but not something that anyone's contributed code for or had us
>>>>> do for them.
>>>>> 	Best,
>>>>> 	Jesse
>>>>> _______________________________________________
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>>> 
>>> _______________________________________________
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>>> 
>>> Be sure to check out the RT wiki at http://wiki.bestpractical.com
>>> 
>> 
>