[rt-users] Date/Time Display

[Ian Daniel]

Hi,

	Ok, I've looked at this and have decided not to waste any more time. 
There is a Attributes table in the database that has no data in it at 
all so I don't see how it relates to the User in any way. Everything 
else about the user is stored in the user table, language, name, 
nickname, password etc etc. so I don't really see why something like a 
Timezone can't go there, it's way more useful than the fact someone 
might call you "Chip".

	The major stumbling block I seem to have hit is the fact that your 
Timezone code doesn't actually appear to work. I can set it to 
anything, I get GMT, not actually a big deal in England but we wanted 
to use this remotely from Boston and Canada. I simply can't see how you 
use Timezones in your code, there's a passing nod to them in Date.pm, 
but I can change the Timezone in the RT_SiteConfig.pm  file to anything 
(and I mean anything) I still get GMT. I can set it to US/Eastern I get 
GMT displayed in my browser. I get GMT when I create a ticket.

	Now I'm obviously missing something here ..... but I can't find it and 
without any real supporting documentation for it I'm never going to 
find it. But what the hell, it's not like I paid for it so if someone 
implements the functionality I'll be really happy.

Regards,

--Ian

On 16 Dec 2004, at 16:36, Jesse Vincent wrote:

>
>
>
> On Thu, Dec 16, 2004 at 01:42:19PM +0000, Ian Daniel wrote:
>> Hi,
>>
>> 	Well I managed to customise the user Preference and
>> Modification pages to add a Timezone field and it's created ok in the
>> database (I thought I'd try and do it as I had some spare time).
>
> I'd strongly recommend using attributes to store user Timezone
> preferences rather than altering the Users table schema.
>
> Jesse
>