[rt-users] Final Reply (not Comment) on Resolve Patch?

[Mike Conley]

On resolve, there is space given for entering one last comment, but
people always seem to assume this is sent to the requestor.  Wouldn't it
be better to have a field for sending mail (the more common case) than a
comment (a rarer case at least for us).

Of course, maybe it would be best to have both or the option of setting
things up one way or another.  If the field is blank, naturally you
wouldn't want to send anything.

If someone has patches for this (I know about the e-mail last comment on
resolve patch-- not quite the same thing) that would be great.

James "Mike" Conley