[rt-users] Re: enabling priority changes in 3.0.x?

[seph]

> I'm sure I've missed something somewhere in the doco, but my
> installation of RT 3.0.8 doesn't increment priority towards
> "final priority".  I thought if I set priorty to 60
> and final priority to 90 that it would increase by
> some arbitary amount (1?) every day towards that?  Do I
> need to set the due date to get that to work, or some
> other value somewhere?  Or run a cron job? (running on
> UNIX)

yes, you need a cron job. search the last month's worth of archives
for stuff about the escalator.

seph