[rt-users] Web interface: Pre-fill textbox with some text.

Brian Scanlan brian.scanlan at redbrick.dcu.ie
Thu Feb 5 13:03:01 EST 2004


Hi all,

I think I'm either missing something or simply googling for the wrong
terms...

I want to click on "New Ticket in" with a Queue selected, then get
brought to /Ticket/Create.html with the "Describe the issue below"
MessageBox pre-filled with some text I've written.

This is so I can use text-templates for specific Queues.

Is this something that I can do with the default scrips?
If so, how?

I'll be happy to write up a blurb for the wiki/faq if I get a nice
answer :)

Cheers,
Brian.



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