[rt-users] Re: Requester Groups

[seph]

> Try this :
> 1) in the ACME *queue* configuration, add the group ACME company to
> the CC watchers,
> 2) in the global configuration, add "ShowTicket" to right to CC role rights.
>
> Be warned that  this way, all ACME group members will receive a copy
> of all correspondance of all tickets of the queue.

they'll only receive correspondance if that's how the scrips are setup.

seph