[rt-users] Whats the default encoding on attachments in RT?

[Josiah Ritchie]

I think I remember seeing something in RT_Config about this. Check it out in
there. Maybe search for the term "utf" to get to it quickly.

JSR/

James scripted ::

>I'm not sure if this is and RT issue or not, but I'll ask anyway.
>
>When I attach a document to a ticket in RT 3.06 it appears as gibberish
>when it is received on the other end.
>
>Both Open Office and MS Word ask what type of encoding I would like to
>use to open the file with.
>
>Is this something that is set in RT configs??
>
>
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