[rt-users] How to get email to admin-cc upon resolve?

[James Long]

I have RT set up to set a certain address as the admin-cc watcher on all
tickets.  The goal is to have all replies and comments cc'ed to that mailbox.
It works fine, except that it appears that when a resolve entry is made
(with no comment entered), the note saying the ticket has been resolved
is sent to the requestor, but not the admin-cc.

Is this a problem with my configuration, or a feature of the software?

Thanks for a great product!