[rt-users] Re: How to get email to admin-cc upon resolve?

seph seph at directionless.org
Thu Feb 12 07:34:14 EST 2004


> I have RT set up to set a certain address as the admin-cc watcher on all
> tickets.  The goal is to have all replies and comments cc'ed to that mailbox.
> It works fine, except that it appears that when a resolve entry is made
> (with no comment entered), the note saying the ticket has been resolved
> is sent to the requestor, but not the admin-cc.

What are your scrips?

seph



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