[rt-users] Re: rt2-to-rt3 importing links problem

[Douglas E. Warner]

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On Thursday 12 February 2004 11:28, Jim Williams wrote:
> # ./dumpfile-to-rt-3.0 /var/opt/rtdump/rt2
> ....
> .t-2157
> Importing links
> lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll
>l lll[Thu Feb 12 08:02:54 2004] [crit]: Can't call method "Scheme" on an
> undefined value at /var/opt/rt3/lib/RT/URI.pm line 177.
>   (/var/opt/rt3/lib/RT.pm:254)
> #

I think I narrowed my problem down to the fact that I was deleting 'dead' 
tickets before I imported into RT3, and some of those dead tickets were 
linked to by other tickets (improperly marked 'dead'), thus breaking the 
import (trying to link to a non-existant ticket).
To work around, I modified the import script to spit out what link it was 
working on, and deleted that from the metadata file in my dumpdir and 
continued til it worked.

- -Doug

- -- 
Douglas E. Warner    <dwarner at ctinetworks.com>     Network Engineer
CTI/PAdotNET         http://ctinetworks.com        +1 717 975 9000
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