[rt-users] Autogen password autoreply template

[John Rowling]

Hi all,

  I started using RT a couple of days ago and it has so far proved to be an 
excellent and easy system to use. I saw the autogen template posted by 
Jesse
and decided to use it but I'm seeing a strange effect. Occasionally a user 
will see not only their own userid and password in the autoreply email, but
also the userid and password of the user who opened a ticket just before 
them, if that user also triggered the autogen part of the template.

  Is this a known problem, and is there any way to prevent it happening?

Thanks...

John Rowling