[rt-users] RE: Initiating a ticket

[Phil Homewood]

Bill Gerrard via Treo 600 wrote:
> There are "insert.pl" perl scripts to do this in RT2 but in looking at one 
> I don't think it will work with RT3 as is and I haven't come across a 
> script coded for RT3.  If anyone has one or has the knowledge to code one 
> up it would be appreciated by all I'm sure.

With RT3 each scrip really should have a datafile for feeding
to rt-setup-database, which does the work. See, for example:

http://lists.fsck.com/pipermail/rt-users/2003-June/014651.html

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