[rt-users] Template woes...

[Lederer, Damien]

> Try one of the following, depending on your intent:
>
> AdminCc: {$Ticket->AdminCcAddresses}
> AdminCc: {$Tickets{'TOP'}->AdminCcAddresses}

Actually, I'm pulling the address from an external source.  I just dropped
that part of the code to make it easier to read (of course, the AdminCc is
verified as a valid RT user).  

The workflow surrounding this ticket dictates that it be passed for approval
through many different people at various stages.  These approvers only need
to be notified when the ticket comes within their scope of the workflow.
Therefore I don't want to add them ALL as AdminCc's of the original
ticket... only for the approval.

The example template in the manual suggested that I could pass variables
from the first block through to subsequent blocks in the body of the
template.  But I just can't seem to get that to work :(