[rt-users] Appending original message in Correspondence mails
Ritu Khetan
ritu at netcore.co.in
Wed Feb 18 06:01:24 EST 2004
Hello All,
What tag should be used in the templates to append the original
message of the ticket when a Correspondence is sent or when a Resolved
response is sent to the external users.
I tried {$Transaction->Content()}, but it didnt work.
Regards,
Ritu
----------------------------------------------------------------
NETCORE SOLUTIONS *** Ph: +91 22 5662 8000 Fax: +91 22 5662 8134
MailServ and FlexiMail: Messaging Solutions: http://netcore.co.in
Pragatee: Integrated Server-Software Suite: http://www.pragatee.com
Emergic Freedom: Server-centric Computing: http://www.emergic.com
BlogStreet: Blog Profiles and RSS Ecosystem: http://blogstreet.com
Deeshaa: Rural Development: http://www.deeshaa.com
Rajesh Jain's Weblog on Technology: http://www.emergic.org
----------------------------------------------------------------
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20040218/56994a86/attachment.htm>
More information about the rt-users
mailing list