[rt-users] Appending original message in Correspondence mails

[Ruslan U. Zakirov]

Ritu Khetan wrote:
> Hello All,
> 
>    What tag should be used in the templates to append the original 
> message of the ticket when a Correspondence is sent or when a Resolved 
> response is sent to the external users.
> 
> I tried {$Transaction->Content()}, but it didnt work.

{$Ticket->Transactions->First->Content()}
> 
> Regards,
> Ritu
> 
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