[rt-users] Problem attachments under RT3.0.9

Adolfo Santiago mailbag at anothernet.com
Fri Feb 20 13:13:42 EST 2004


Isn't it "max_allowed_packet".

Chago


> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Kelly F.
> Hickel
> Sent: Friday, February 20, 2004 12:03 PM
> To: HAM MI-IH / Torsten Brumm; rt-users at lists.bestpractical.com
> Subject: RE: [rt-users] Problem attachments under RT3.0.9
> 
> 
> There's a seting in MySQL (I'm assuming that this is what you're using)
> that defaults to 1mb.  I can't remember the setting off the top of my
> head, but google should be able to find it.  You have to make sure it's
> as large as the largest attachment you want to store.
> -Kelly
> 
> > -----Original Message-----
> > From: HAM MI-IH / Torsten Brumm
> [mailto:torsten.brumm at kuehne-nagel.com]
> > Sent: Friday, February 20, 2004 10:30 AM
> > To: rt-users at lists.bestpractical.com
> > Subject: [rt-users] Problem attachments under RT3.0.9
> > 
> > Hi @ All,
> > 
> > another Problem: If i attach an attachment, this works if the
> attachment
> > is
> > smaller than 1 MB, a greater one will not be attached. in the
> > rt_siteconfig.pm the attachment value is set to 10 mb?!?
> > 
> > And the interessting point: the attachement (greater than 1 mb) will
> be
> > shown in the ticket as comment.
> > 
> > Any Ideas ?
> > 
> > Greetings
> > 
> > Torsten Brumm
> > 
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> > http://lists.bestpractical.com/mailman/listinfo/rt-users
> > 
> > Have you read the FAQ? The RT FAQ Manager lives at
> http://fsck.com/rtfm
> 
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