[rt-users] Attachments in the file system?

Patrick LeBoutillier patl at fusemail.com
Fri Feb 20 13:26:07 EST 2004


Hi,

Our requestors regularly send in very large attachments in thre emails
and the database is getting fairly big.

What I would like to do is save attachments on the file system instead
of in the database, i.e. in:

	/var/www/html/rt/attachments/[TicketId]/[TransactionId]/[AttachmentId]/filename

Then I could have the attachment URLs point directly to the file on disk
instead of in the database.

Has anyone ever modified RT in this fashion? I'm thinking it shouldn't
be to hard, but maybe I'm wrong...

Patrick




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