[rt-users] Inter-RT communication

Jesse Vincent jesse at bestpractical.com
Fri Feb 20 14:20:08 EST 2004


-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1


On Feb 20, 2004, at 1:19 PM, Patrick LeBoutillier wrote:

> Hi,
>
> I currently manage 2 RT installations. One for our Customer Support
> office and an internal one for our IT departement.
>
> I'm wondering if it is possible to forward or refer to tickets to other
> RT installations. I've seen somewhere that Best Practical products use
> URIs of the form:
>
>     fsck.com-rt://croesus.com/ticket/1102
>
> to refer to objects. Can these be used in some way to communicate
> between different RT installations?


It's something we did some initial design work on a while back, but 
haven't yet written code to support.

Best,

	Jesse



> Patrick
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.bestpractical.com
> http://lists.bestpractical.com/mailman/listinfo/rt-users
>
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.2.3 (Darwin)

iD8DBQFANl3wQaM/s3DrrJARApOuAJ9J47uA9F3r7Y0tePlO/HMKUq2GrACfcKV/
1KChXRSLGyDToS2Mpctg0V0=
=HRNX
-----END PGP SIGNATURE-----




More information about the rt-users mailing list