[rt-users] Inter-RT communication
Jesse Vincent
jesse at bestpractical.com
Fri Feb 20 14:20:08 EST 2004
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On Feb 20, 2004, at 1:19 PM, Patrick LeBoutillier wrote:
> Hi,
>
> I currently manage 2 RT installations. One for our Customer Support
> office and an internal one for our IT departement.
>
> I'm wondering if it is possible to forward or refer to tickets to other
> RT installations. I've seen somewhere that Best Practical products use
> URIs of the form:
>
> fsck.com-rt://croesus.com/ticket/1102
>
> to refer to objects. Can these be used in some way to communicate
> between different RT installations?
It's something we did some initial design work on a while back, but
haven't yet written code to support.
Best,
Jesse
> Patrick
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.bestpractical.com
> http://lists.bestpractical.com/mailman/listinfo/rt-users
>
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>
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