[rt-users] Numeric usernames don't work

[Phil Homewood]

Nathan Evans wrote:
> Is there a reason my configuration won't accept a totally numeric
> username? BTW, employees are issued numeric userids.

Yes. See the Load() function in lib/RT/User_Overlay.pm.
Changing that is likely to cause significant breakage.

I'd recommend prefixing your userids with a letter to
turn them into RT usernames, if your staff can handle
that.

It might also be possible to have the login form check
for all-numeric usernames and prepend said letter for
you...
-- 
»|« http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.