[rt-users] RTFM 2.0.3rc5 troubles still

[Panu]

I tried to get an answer couple of times earlier but no one was able to 
help then.

I have upgraded RT, PERL, and modperl (3.0.9, 5.8.3, 1.29) and all 
depencies are ok. I dropped all RTFM tables and removed RTFM rows from 
acl table. So I shouldn't have anything remaining from earlier RTFM install?

I downloaded latest version (at the time 203rc5) unpacked etc. and said 
make install.

Installer asks for DB password twice (for schema and then for acl) and 
then promptly exits.

Question: Is the install process supposed to exit just after the second 
password question? If yes then I suggest making somekind of summary 
after the last message that everything was ok. Or add a section to 
documentation where to find install log or something where the success 
of it can be checked.

Problem:

What I'm missing from my RTFM install is the automatic filling of the 
article/custom field from a ticket. From the documentation I got the 
impression that if the customfield in the class is of type textsingle 
the ticked body would be filled in automatically? That isn't the case 
for me.

Missing that functionality makes RTFM very ankward to use and I can't 
see any of our users bothering with filling the information from the 
ticket by hand. Also the referrer fields could be filled automatically too?

Thank you for your assistance,

Panu