[rt-users] Installation help required.

[Matthew Cheale]

It's in ./etc/RT_Config.pm

Dermot Williams wrote:

> Hi,
> 
> For the past day or two, I’ve been struggling with RT. Installation goes 
> fine, but whenever I try to connect to the Apache server that is hosting 
> RT using my browser, I get a 500 error and the following line appears in 
> my Apache log:
> 
> 
> DBI connect('dbname=rt3;host=localhost','root',...) failed: Access 
> denied for user: 'root at localhost' (Using password: YES) at 
> /usr/local/share/perl/5.8.2/DBIx/SearchBuilder/Handle.pm line 132
> 
> [Fri Feb 27 12:28:12 2004] [error] Connect Failed Access denied for 
> user: 'root at localhost' (Using password: YES)
> 
>  at /opt/rt3/lib/RT.pm line 149
> 
> 
> I’ve done everything I can to track down the problem and can’t. RT 
> should be connecting to my database as rt_user, not root and I can find 
> no mention of root in relation to the database anywhere in the configs.
> 
> Any help on this would be much appreciated.
> 
> Regards,
> 
> Dermot Williams
> 
> Technical Support Engineer
> 
> Irish Broadband Internet Services
> 
> 
> ------------------------------------------------------------------------
> 
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> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

-- 
With regards,

Say_Ten

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