[rt-users] Periodic Automatic Ticket
Karl Pietri
kpietri at nvps.net
Fri Feb 27 13:21:27 EST 2004
<rt>/bin/rt create -t ticket subject='new ticket' priority=10 add cc=foo at example.com
available fields are:
# Required: Queue, Requestor, Subject
id: ticket/new
Queue: Technology
Requestor: root
Subject:
Cc:
AdminCc:
Owner:
Status: new
Priority: 0
InitialPriority: 0
FinalPriority: 10
TimeEstimated: 0
Starts:
Due:
Text:
(<rt>/bin/rt help create)
--Karl Pietri
----- Original Message -----
From: MikeHamilton at clovisusd.k12.ca.us
To: rt-users at lists.bestpractical.com
Sent: Friday, February 27, 2004 1:07 PM
Subject: [rt-users] Periodic Automatic Ticket
We have a few routine maintenance jobs that need to be done about once every six months or so. I would like to automatically have a ticket created (using a cron job or something to that effect) that will create specific tickets periodically. Any suggestions on how I should do this? I know that RT can do this from the command line, but I need a little direction in making this happen. Thanks in advance for the help!
--Mike
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