[rt-users] Mangled Attachments in SelfService

[Paul Barmaksezian]

It seems as though SelfService cannot properly handle binary attachments like Word or Excel documents.  I keep getting back mangled data (sometimes they won't even load into the application, other times the data is just way off).  Is there something wrong with the encoding?  The main RT area doesn't have this issue.

Was there maybe a patch for this?

Paul

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